Some of the cheaper hotels in Havana Cuba can be comfortable while other higher-priced “palaces” can be a disappointment. It’s not always the cost that defines
what you will get. This is only one of the factors.
In general, the main complaints about hotels in Havana are:
If you can accept that the hotels in Havana, like the physical infrastructure of Havana itself, deteriorate in the humidity, heat and hurricanes—with little chance of repairs—then you can understand the conditions.
The surly attitude of staff is something else. At worst you can be robbed... pilfering of luggage or padding the bill... but for the most part you will just be ignored. Expect the worst and be pleasantly surprised when someone smiles or helps you.
The desk staff can seem annoyed when you “bother” them; the maids, who know you will tip them or leave clothing, are in a friendlier mood.
This lack of service is found all over the city, in every enterprise, due to low wages and poor working conditions. Local people suffer just as you may suffer. So it’s not just an abuse of foreigners; it’s general abuse of the population. If someone is really friendly to you in the streets, that’s a tip-off that they are about to try to part you from some of your cash.
You can divide the Havana hotel properties into five main clusters:
It’s not always the cost that determines the quality. The worst are mostly found in the bottom price brackets and the top five are among the most expensive.
However, it’s the ones in-between where you need to take care. Always check out the opinions of past guests at the www.tripadvisor.com site before committing to a stay. Check the latest opinions because conditions at Cuban hotels can change in a heartbeat.
[B] means Beach location, a 25 minute drive from
Recently 5-Star hotels have opened in Old Havana. They are located along the Prado--near the Capitolio--so are convenient to all the sights of the old city, the museums, galleries and theatres.
If you love the glitz and glamour of a modern European hotel then these hotels could satisfy your taste. They are at the high end cost-wise but don’t expect 5-Star service or food. This is Havana, Cuba.
Gran Hotel Manzana Kempinski is located on San Rafael at Agramonte.
Hotel Packard is at 51 Paseo de Prado.
Hotel Paseo del Prado is on Prado at San Lazaro and Malecon.
There is an alternative for those who enjoy beautiful surroundings and welcoming hosts at half the cost of the 5-Star hotels. These are the boutique hotels which are opening up and here are some of the best;
Paseo 206 Boutique Hotel in Vedado
Boutique Vedado 5TAY8 in Vedado
La Reserva Vedado at 21 and 23 in Vedado
Revolution Boutique Hotel in Old Havana
Vedado is a short taxi ride from Old Havana and is one of the most interesting areas of Havana. The architecture, theatres, hotels, clubs and restaurants are a fascinating step back in time.